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New Patients

Please read information below before sending a referral or calling the practice:

Please note that Dr Zotti is currently only able to accept referrals for selected patients: patients with private health insurance covering spinal surgery (Gold / Silver generally), accepted workcover claims and DVA patients.

 

Unfortunately, patients without the above care coverage (private health insurance \ DVA \ Workcover accepted claim) or patients with an insurance related claim (personal injury or motor vehicle accidents) will need to seek referral elsewhere.

Please note that referrals sent in / requests for appointments will not be automatically accepted and appointments offered as Dr Zotti reviews and triages the referrals according to suitability for treatment - if this is the case, the staff will inform you if Dr Zotti feels that he cannot offer the appropriate care as soon as practicable. A fee may be payable for the first appointment (please see Fees section in Patient Info). The team will send you a new patient form to complete prior to your appointment.

 

Please also note that you need a current referral for any appointment or treatment by a specialist and also to be able to claim a rebate from Medicare.  GP referrals last for 12 months while specialist referrals last for 3 months only.

A spinal pain diagram being completed, while not essential, is very helpful for your assessment - please see spinal pain diagram on the contact and Q&As page and send into info@backneck.com.au

Prepare for your first appointment.

Regarding your referral - we need to receive a copy of this before you are offered an appointment:

  • have your GP or referring doctor send a referral via medical objects (preferred); OR

  • have your GP or referring Doctor email or fax a referral; OR

  • obtain and send (via email) a referral prior to your first appointment.

General information

- Dr Zotti can generally view scans done through South Coast, Queensland Xray, Qscan, I-Med, Lumus/QDI, North Coast and Mermaid Beach Radiology providers. For other images and older images, please try to bring the images and copies of reports where possible

- If you have had previous spinal surgery and / or injections on your spine please bring any relevant information 

- Please ensure you have a copy of your current medications

- It is helpful to write down a list of any very specific or important questions you may have as there is often a lot of discussion and information at the first consultation to process.

Please note that Dr Zotti currently is accepting referrals only for selected patients: patients with private health insurance covering spinal surgery (Gold / Silver), accepted workcover claims and DVA patients. Please do not assume that in sending the completed documents that a referral will be automatically accepted and an appointment offered as Dr Zotti reviews and triages the referrals according to suitability for treatment - if this is the case, the staff will inform you if Dr Zotti feels that he cannot offer the appropriate care as soon as practicable. There is a fee payable for the first appointment (please see Fee section in patient info). 

 

Please also note that you need a current referral for any appointment or treatment by a specialist and also to be able to claim a rebate from Medicare.  GP referrals last for 12 months while specialist referrals last for 3 months only.